Based in Rawcliffe

Mel Halloway

It's Nice To Meet You

Hello I am Mel Halloway and I am based in York and have over 30 years experience in all aspects of the travel industry!

We all spend a lot of time and money arranging our holidays and it is so important to get it right! I love what I do and I am not bound to any Tour Operators. I am independent and offer impartial advice with the emphasis on providing quality customer service at a time to suit you, which includes evenings and weekends. I can take the stress, strain and hassle out of searching the internet or queuing in a shop looking for that perfect break. Using Travel Counsellors award winning technology I am also able to uniquely package holidays at competitive prices from over 400 other approved suppliers.

I provide the ultimate customer service experience that you deserve, complete with exceptional after booking care and service. I will see your holiday right through from the booking stage until you return home - a truly personal service. It's all about taking care of you and making sure I find you a perfect holiday and you have a fabulous time!

I am fortunate to have travelled to many places throughout the world including Australia, Kenya, Lapland, Thailand, Philippines, America including California, Las Vegas, Florida and New York as well as cruising too! As I’ve been in the travel industry for many years I can help with any travel enquiry that you may have, from Cruising, city breaks, weddings abroad, honeymoons and family holidays. I am a mother of 2 teenager boys, and know how important it is choosing a family holiday and getting it right first time. If you need any ideas or inspiration, I will soon point you in the right direction.

My customers love the fact that they will always speak with me personally. In an ongoing survey conducted by Travel Counsellors, it showed that 100% of my customers would return to me to book a holiday and they would also recommend me to their family and friends. Take a look at the testimonials link at the top of my web page to see what my customers have said about my level of service and how I have helped them!

Added to this everything is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you peace of mind, unlike many internet sites!

I look forward to hearing from you soon!
Kind Regards
Mel

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Paris City of Love!

13 September 2018

Paris - what a beautiful city which has so much to see and do! I went with my husband and friends in February 2018! We pre-booked a taxi from Paris CDG and got to our hotel George Astotel in around 40 minutes. The hotel was in a great location and they had a free snack and soft drinks bar, which you had use of in any of the Astotels in Paris! Getting around Paris is easy, we decided to do a hop on hop off bus tour to get our bearings and be able to jump off and explore the various areas of Paris and see the major attractions. There were so many great places to see: Sacre Coeur, Notre Dame, Louvre Museum (which contains the Mona Lisa), Arc de Triomphe and the amazing Eiffel Tower! I loved the Champs Elysees- it is one of the most famous avenues in the world, with designer shops including Tiffany and Louis Vuitton it also had lots of cafes, restaurants and bars to go in and of course the Arc de Triomphe at the end of the Champs Elysee! There are so many restaurants to choose from we found a fabulous Chinese restaurant near Champs-Elysee called Dragon Elysees, as you walk in they have a glass floor so looks down on to a fish tank! Food was gorgeous! I loved the Latin Quarter, which is in the heart of Paris, crooked streets lined with bistros and restaurants! Every type of food is served there, so plenty of choice and we found it to be one of the more reasonable places we ate at! I would highly recommend Paris, there is something for all ages from history and culture, fine dining and of course romance!

Hurghada Red Sea

13 August 2017

Originally a small fishing village, Hurghada is an ideal winter or summer destination! Having just returned the temperatures were hot hot hot, around 38c, with a breeze to keep you cool (winter temperatures are around 20-25C). Evenings were humid so air conditioning needed! There are plenty of hotels to choose from to suit all budgets ranging for 3* to 5*. We stayed in the Jungle Aqua Park Hotel which was great for families, on onsite Aqua Park with slides for older children and also 2 areas with slides for children under 12. Plenty of life guards around too! Plenty of restaurants to choose from with fresh pasta and pizzas available daily! Senzo Mall had a variety of shops and restaurants to eat at (including McDonalds and KFC). There were some great bargains there and I bought 3 pairs of shoes for £27!! There are locals on the streets selling various Egyptian art work and belts etc, very cheap though at around £2-3 depending if you like to barter!! There are plenty of excursions to choose from too, swimming with bottlenose dolphins and snorkelling. Diving in the red sea where the coral reefs that are considered one of the best in the world. Hurghada also has abundant prime diving sites. You can take a glass-bottom boat ride that cruises over some beautiful coral reefs, where you can see a variety of brightly coloured fish and maybe even sharks, or you could head underwater and take a ride aboard one of the small submarines. For the more adventurous Jeep, Quad biking or Camel riding in the desert! Hurghada’s eastern desert is a landscape of sand, rocks, and mountains, and is also home to the Bedouins. Bedouin village can’t be missed, as you will learn about Bedouin life, heritage and traditions and buy local handmade crafts from them! You can also ride camels and by local crafts whilst there! Maybe be best to avoid July/August as VERY hot in the desert! Other attractions in Hurghada include the local market of Bazaar in Ed-Dahar, the marine life at the Red Sea Aquarium, and also the stunning coral reefs at the Giftun Islands. Hurghada also has a Hard Rock Café too! It is a place I would recommend, for any more information or tips please give me a call!

Family Friendly Dubai!

12 September 2016

A fantastic destination that I would recommend to all! We have been to Dubai for last three years and it is so diverse and has so much to offer for all ages! The Atlantis the Palm Hotel is great fun, huge with a fabulous aqua adventure waterpark which both my boys loved especially the Leap Of Faith (which I couldn't bring myself to do!) A great choice of gorgeous restaurants and shopping and the stunning aquarium! In 2015 we split our stay in the Madinat Jumeriah Mina Al Salam and Atlantis The Palm. I loved the atmosphere and layout of the Madinat Jumeirah resort, which is designed to resemble an Arabian Town. It was great to get Abras (small boats) to the various restaurants within the complex and also go and explore the Souk Madinat which has around 75 boutique shops and bars/restaurants! This year we opted for all-inclusive and stayed at the JA Palm Tree Court in a Palm Suite which was gorgeous, two huge bathrooms and bedrooms. The setting of the hotel is gorgeous and the boys loved to see the peacocks wandering the grounds! We toured the city on the hop on/hop off bus tour, which was valid for 24 hours! Must do’s in Dubai include the magnificent water fountain display (we had dinner on a balcony overlooking the display) and the Burj Khalifa, the world’s tallest tower. We took the lift to the observatory deck (124 floors up) and the views were breath-taking - it is definitely one of the highlights. We also did the Sundowner desert safari for an evening of authentic Arabian entertainment including dinner, camel rides, and sand dune in a Jeep, fantastic! I would highly recommend this and can arrange it for you. The Dubai Mall is one of the world's largest shopping malls with over 1,200 shops including Cartier, Tiffany and Hamleys for the children! It’s not just shops; it is home to a luxury hotel, 22 cinema screens and dozens of restaurants and cafes. Here you will also find the Dubai Aquarium and Underwater Zoo. My boys loved all the amazing cars parked outside from Lamborghinis to Bugatti’s! We have had an amazing time in Dubai the last three years and would recommend to couples and families!

Orlando

02 February 2012

I travelled with my family on Virgin Atlantic to Orlando during Easter 2011 holidays. The weather was gorgeous and sunny with an average temperature of around 80 degrees. After a lot of discussions when I was organising the trip, we decided to stay on International Drive for the simple reason if we decided one evening we didn’t want to take the car, then there are plenty of restaurants within walking distance! There are so many fantastic theme parks in Florida to choose from. We bought a 14 day Disney Ultimate ticket in the UK and decided as it was our children’s first time, we would spend most of our holiday in the in the various Disney parks! We all loved something different in each one of the Disney parks. There are so many fabulous rides and attractions in each one and they cater for every age group, each one of us had a different favourite! It is definitely better to buy all your park tickets before you leave the UK. On the last 3 days we decided to go to SeaWorld and Island of Adventures. The local gate price was nearly as much as what we would have paid for a 14 day pass in the UK! Island of Adventures is home to the fantastic new Harry Potter attraction. There are three roller coaster rides together with Hogsmeade to wander through and buy various Harry Potter souvenirs including wands and gowns! My children’s favourite was Jurassic Park water ride which has great realistic dinosaurs – be prepared to get very wet. Universal Studios has some great attractions including Jaws, and Shrek 4D. We all loved SeaWorld and Aquatica – the highlights at SeaWorld being Shamu the killer whale and the sea lion show! Unbelievably we went to the Shamu show twice and both times sat in the soak zone (the children insisted!) You do get absolutely soaked but you soon dry off in the sunshine! We loved feeding the sea lions and stingrays and there was also a great children’s play area too, as well as many other attractions to see and do We found eating out very reasonable, and there is a fantastic choice of restaurants to suit all tastes and budgets. We bought the kids an eat free card in the UK and they were great value! My two children loved Florida there is so much to see and do. I would definitely recommend a few days on a beach or by the pool to finish off your holiday! I loved the shopping too and I got some fabulous bargains at Orlando Premium Outlets and the Florida malls (of course a woman can never shop too much!!)! It is definitely a place I would recommend for all ages, and I would not hesitate to go again, in fact I think it will be difficult to persuade my children to go anywhere else!

Even I believe in Santa Claus now!!

12 September 2016

On 12th December 2010 my husband and I and our 5 and 7 year old boys went to Lapland for the day from our local airport, Leeds Bradford. We left bright and early around 7am and landed in Enontekio airport local time around 12.30pm. The airport was tiny but very well organised and we were immediately put on a bus and transferred within 30 minutes to where the activities were! The temperature was around -20C, but you did not feel this due to the free thermal suits and boots that were provided! The scenery was beautiful with snow-capped Christmas trees glistening everywhere - very picturesque, what an unforgettable setting! Although there were approximately 280 people dropped off, it was extremely well organised and the activities meticulously timed throughout the day. We immediately went and saw the two representatives who gave us our allocated time to go and visit Santa Claus on our sleigh! There were lots of activities to do, we tried a husky sledge ride, reindeer sleigh trip (where one of the Rudolph’s tried to eat my hat!!) and a snowmobile trip too! Lunch was basic but warm, which is all we wanted when you have been out in the cold all day! The highlight for all of us was the private visit to Santa! We boarded a snowmobile with one of Santa’s elves and went in search of Santa’s secret cabin deep within the woods! As we pulled up outside his picture-perfect, festively decorated cabin, we were greeted by two elves shouting hello to my two little boys Mackenzie & Keagan! We went in and Santa spoke to our young children, who were mesmerised by him - they were looking and sitting with Santa who had brought them present every Christmas! He had a fantastic memory and knew which football team they supported, what they wanted for Christmas and all their friends names, hobbies and even which teddy’s they slept with (helped by a little letter sent prior to our visit)! Both of them sat silently just staring and hanging on to every word he said! It was magical to see their faces and they were lost for words when Santa asked them something. They could not understand how Santa knew so much about them. It was worth every penny! They both got a small gift, then it was back to do more activities and warm up with hot chocolate, tea or coffee! It gets dark very early, and although we were probably only in resort for approximately 5 ½ hours it was enough to do everything, even spend money in the souvenir shop, which was an expensive £10 for a small cuddly husky dog! I would thoroughly recommend the day trip just to see your children’s faces! It was an unforgettable experience and even my husband now believes in Santa.

Perfect family holiday, not too far from home!

26 September 2008

We have been twice to Menorca, in June 2007 we visited Son Bou and August 2008 we went to Cala N Blanes. Son Bou has a lovely sandy beach and is less than half an hour from the airport. It is a very quiet resort and I would definitely recommend a car if you were staying longer than a week or just wanted to explore the Island. There are several restaurants and bars, but overall our holiday was very peaceful and quiet! We loved Cala n Blanes, it has so much to offer families! Most of the bars and restaurants have bouncy castles or play areas for children so parents can have a meal or a drink in peace! There is a variety of restaurants to chose from. In the resort there is two huge bouncy castles, a whale and a rabbit where you can pay 2.50 euros and the children can go on as long as they like and get a free ice cream on the way out. Again parents can eat/drink while they wait! The beach is very small although it is excellent for children and they were able to paddle in the clear waters! There is also a small waterpark in the resort, which we found to be quite expensive and not really good for young children. A great holiday which I would not hesitate to recommend!

Cairns

20 January 2009

I am fortunate to have visited Cairns before so this was my second visit there! It has a very laid-back atmosphere and sunny temperature all year round! The esplanade was under refurbishment when we were there in May where they were building bar-b-q areas, swimming lagoon and the boardwalk, which will be fabulous when finished. There is so much to do in and around Cairns; Great Barrier Reef is a must do. I went on the helicopter ride over the reef which was amazing to see! Kuranda Scenic Train & Skyrail daytrip is also amazing (unless you do not like heights of course coming down on the skyrail!!!) My children's favourite was Hartley Crocodile Park, on the crocodile tour you get to touch and have your photo taken with a baby crocodile, and then on a boat trip you get to see crocodiles being fed!!! There are glass panels up on both sides of the boat obvioulsy!! On the Sunday we were there at the Esplandade there was live music and everyone was lay on the grass relaxing listening to the music and sunbathing. We walked along the boardwalk and there was a fantastic water playground called MUDDYS for children which had climbing frames, slides and water fountains. The cafe next to it, Skippys, was also reasonably priced for children's meals and snacks! There are plenty of restaurants to chose from to cater for all tastes and budgets, from seafood and steaks to an indoor market which has a food hall with 'help yourself' Thai, Chinese and steak! Kangaroo and crocodile is also available!!! We all loved Cairns, the weather was great, there was lots to see and do I would not hesitate to recommend to other families or couples thinking of going there! For more advice or ideas please give me a call to discuss!

Sydney

26 September 2008

I travelled to Sydney with my husband and two children aged 2 and 4 years old in May this year! I was dreading the flight with having two young children, but it was no problem. They settled immediately and loved having there own TV to watch! We loved Sydney - there was so much too see and do and I would recommend it for all ages groups.There is definitely something there for everyone. We split our stay and spent four days close to Circular Quay and the remaining ten days at Darling Harbour. It was amazing to see the Harbour Bridge (which was a lot smaller than I imagined!) and the Opera House for the first time, although I never got tired of looking at them both in the 14 days we were there! Public transport, especially the trains, are easy to use and very reasonable too. We travelled to Cronella, a lovely beach town which was only 40 minutes from Sydney! My two children loved Taronga Zoo, the Wildlife Park/Aquarium at Darling Harbour and Featherdale Safari Park where they saw and could feed Kangaroos and of course Koalas! I loved shopping at Paddys Market (of course a woman can never shop too much!!) and seeing the fantastic views from the Sky Tower! There is so much to choose from when you eat out in Sydney - from Crocodile and Kangaroo to steaks and seafood, something to cater for everyones taste and budget. It is definitely a place I would recommend to all, and I would not hesitate to take my children on a long haul flight again!

My customer stories

Sent by David Barrett

Mel is Fast, efficient and willing to go the extra mile.

Sent by Kelly Ratcliffe

Mel helped me organise and book my friends Hen Party in Malta. With 18 people to arrange for booking was overwhelming but with Mel on board finding the right place took that pressure off me. There was never a time when any question couldn’t be answered for me and believe me there were many!! We have just come back and all of my group were overwhelmed by the organisation and the great accommodation we had for such a low cost. I’m sure it took Mel many hours to get us there but nothing was ever too much for her. The app for payment which can be done monthly was also great and stored all our documents right where I needed them in one place. I honestly can’t praise her enough for the time and effort she took for me. Thank you Mel and Travel Counsellors for providing such a great service. Highly recommended

Sent by Philip Tilsley

Mel was fantastic very patient with me sorting my booking out. Excellent at communication she sorted everything out can't thank her enough and that goes also for the other 15 people going on the trip in 2024.

Sent by Paula Tilsley

Mel went above and beyond to meet all our requirements and more. Was very professional and thorough in all her communication between us. Will definitely use her again,certainly takes all the stress out of booking a trip

Sent by Lee Mills

We've been so impressed with Mel and the overall service and experience. I've already recommended her to colleagues!

Sent by Joanne Butterworth

Mel was so helpful and saved me lots of money on my flights. I am now able to go and visit my best friends in New Zealand for Christmas and New Year. Thank you so much.

Sent by Anne Walter

Mel is a very pleasant and knowledgeable member of staff, who listens to what you want from a holiday and then proceeds to find the exact holiday. Then sorting out all the extras needed to make travelling on holiday easy. A great asset to Travel Counsellors.

Sent by Emma Drummond

Absolutely fantastic service from Mel. She got us an amazing deal on a holiday of a lifetime. We can’t thank her enough. 100% we will use Mel again x

Sent by Gillian Clark

We have booked with Mel before and always had exceptional service

Sent by Louise Butcher

Brilliant service from Mel! Friendly, quick to respond, clear, offers lots of alternatives, always seems to be available ( so clearly works very hard!)

Sent by Paul Locking

Always takes time to plan the perfect trip suited to you. Always 100% customer service.

Sent by Rebecca Brown

Mel was extremely helpful and patient with my needs and requirements.

Sent by Roy Jewitt

Excellent personal service, going above and beyond what I would expect when booking a holiday

Sent by Peter Carruthers

Excellent service and support from Mel Halloway. I have already recommended to friends and family

Sent by Deborah Drye

Mel was just great. So good, i booked two holidays in one week with her.

Sent by Amanda Butler

Smooth and fast process - decided and booked the same day - woohoo!! Mel sorted everything - 100% recommended

Sent by George Jennings

Always makes sure everything is absolutely organised and keeps you informed. Excellent service.

Sent by Helen Neill

Mel found a wide range of holidays for us to consider and took into account all our requirements. Would recommend

Sent by Patricia Nicholson

Mel is always helpful and friendly and nothing is too much trouble to organise! Have recommended her to several friends over the years.

Sent by Sarah Clarke

Fabulous service, would definitely recommend Mel

Sent by Christopher Greenall

Mel was fantastic and we would certainly use her again - her perseverance was extraordinary however not overbearing

Sent by Aimee Amos

Mel is easily the best travel agent I have dealt with! I will not go anywhere else xx

Sent by Emily Ferguson

Mel is amazing! Every holiday she has organised for us has been exactly what we wanted and we are making some fantastic family memories. Thank you :)

Sent by John Banks

Always friendly and very helpful Mel takes the hassle out of booking a holiday

Sent by Susan Clair

Mel you are a lovely friendly beautiful lady so easy to communicate with and very helpful with booking our holiday destination

Sent by Janet Wilson

Excellent service. We always use Mel for our travel. Her attention to detail is exceptional x

Sent by Emma Pringle

Really helpful and informative. I will certainly use her in my future holiday bookings. It takes the stress out of the process xx

Sent by Gail Jordan

Mel Was very helpful, in fact she couldn't have been more helpful, would definitely recommend her, and will be our travel consultant in the future Thanks Mel

Sent by Lorraine Domleo

Mel is lovely so helpful and patient I’ve already recommended her to numerous people! Thank you.

Sent by Michelle Sevdan

Very knowledgeable and made a holiday directed at our needs and requests. Quick with her responses and I’m a very indecisive customer and she put up with the many changes and requests I asked for. Brilliant

Sent by Edward Youngs

Well done for a first class travel counselling and advice service, always making the extra effort to make sure that the customer is given tailored advice to ensure that they find exactly the type of holiday accommodation they are seeking. Sincere and generous thanks again.

Sent by Sarah Ashton

Mel was extremely helpful providing lots of options for us to consider. Mel was also very patient with us as we looked at various flight options. Thank you for all you help.

Sent by Julie Heartshorne

Mel has been very helpful finding us the right package to suit our family. She sent me lots of options and was very good at communicating even at what I would consider ‘out of hours’. She helped take a lot of stress out of planning our next trip and has given me piece of mind that it’s all booked with confidence especially with complications which could arise due to covid. Thank you Mel. I absolutely would and have already recommended Mel to my friends.

Sent by Stephen Ferguson

Pro active, positive and always quick to respond. The honesty of Mel is what we value most, we trust her

Sent by Helen Green

Mel has continually kept me updated during the pandemic. She has given me 100% attention and made me feel like I am her only client, with her knowledge, care and passion about her work! I have recommended her to 2 friends and will continue to do so. She is THE BEST travel consultant EVER!

Sent by Denise Barron

We have just booked another trip with Mel Halloway Travel Counsellors. She is always brilliant at sending many options of beautiful hotels in a variety of price ranges to help you decide where suits your criteria best. We are fussy travellers and always have a big tick list which Mel manages to full fill with patience and professionalism. If the past few months of these very strange times has taught us anything it is to put our trust and hard earned cash into vacations booked with a reputable, knowledgable agent whom you know goes above and beyond to get you the best trip available with the added peace of mind that if anything goes wrong they will sort it out for you. This is Mel. Excellent service with lots of added lovely touches. Good travel agents deserve our loyalty and we will be booking our trips with Mel Halloway at Travel Counsellors whenever we can from now on. Very happy customers Denise & Michael

Sent by Philip Horner

Mel was very consultative when helping us choose which destination would meet our requirements. Took away all of the hassle, so that we could enjoy our break. We always recommend Mel to family and friends.

Sent by Danielle Cooper

We are going away on a big trip to America and then onto Mexico and Mel has been great, she was always happy to change and amend different options and got back to us with a new quote quickly. We are really pleased with everything and it’s nice that it’s all been sorted for us - for a great price too. Would definitely recommend to friends and family.

Sent by Lorraine Domleo

Mel was lovely, really helpful very friendly and have already recommended her to friends at work! Thank you so much!

Sent by Diana Thomson

Mel at Travel Counsellors has been used by all my family for the past few years. We have never been disappointed from the very complex booking for 15 ranging in age from 70 down to 5 on a gullet sailing along the Turkish coast in 2014 to my annual flights to USA and much more. Next months it is Venice so I hope the great satisfaction continues.

Sent by Janet Wilson

Mel is absolutely amazing at finding the holiday that suits your needs. She is so professional and nothing is too much trouble. I would highly recommend her to my family and friends.

Sent by Sally Pallister

Mel is amazing. I always recommend her. She goes above and beyond to make sure you have the perfect holiday. Love using Mel.

Sent by Michelle Magill

Mel is very helpful and makes lots of good hotel suggestions. She's fab at sorting out all the finer details. Have used Mel for the past 3 years and will definitely continue to use her. Many thanks xxx

Sent by Margaret Woods

The stress of finding the right holiday is taken away from you because Mel knows my taste and is mindful of my budget and balancing that with quality and value for money. She is able to speed the booking process because all relevant details are available. The flexibility to contact her outside traditional office hours is a real bonus

Sent by Emma Bainbridge

Mel has organised a few holidays for me now, both couples holidays & family holidays with the step kids. She has found some fantastic locations & organises everything taking the stress out of it. I have & would highly recommend letting Mel organise your holiday for you. Whatever you are looking for, she has a broad knowledge from both customer feedback & her own experiences.

Sent by Marie Calpin

Excellent service!

Sent by Margaret Davies

I have always found Mel Halloway to be most helpful friendly and very efficient. No request is too difficult and when researching is able to come up with alternatives as well as fulfilling the original request I am happy to recommend her to a friend or anyone who was looking for help booking or planning a holiday

Sent by Tom Lawson

Mel is absolutely wonderful, totally professional, always on the ball and on top of everything, yet still always finds time for the personal touch when phoning up and listening to an old man's ramblings with unlimited patience. I think I may be a little bit in love with her! Look forward to booking many more holidays with Mel in the future.

Sent by Heidi Seddon

Mel was extremely helpful with my recent booking did it all over the phone she made it really easy and stress free. I would highly recommend Mel to anyone very professional.

Sent by Susan Darlison

I found Mel more than helpful, she was always very friendly and was able to answer any queries I had list before I even asked them! A very competent service.

Sent by Patricia Nicholson

We’ve been using Mel for over 10 years and wouldn’t use anybody else! We’ve recommended her to lots of people and will continue to do so. She’s always professional, bright and cheerful, and nothing is too much trouble! She’s a credit to your organisation.

Sent by George Gilmore

Mel is really responsive. She quickly changed our itinerary in response to our ideas, feedback and comments. A great service which we would unreservedly recommend!

Sent by Joanne Stainthorpe

Mel provides excellent customer service, any query is answered professionally and factually. She goes out of way to ensure you get exactly what you want or find out information you ask. Mel messaged whilst we on holiday to find out how the holiday was going and if there was anything we needed. I really like being able to contact Mel via various mediums e.g. WhatsApp, email and telephone. She feels more like a friend than supplier.

Sent by Pearl Jenkins

Mel always takes time & effort to find you exactly what you want

Sent by Simon Johnson

Very helpful and patient and considered all of our needs. Would definitely recommend Mel and Travel Counsellors

Sent by Sharon Watt

I have used mel at Travel Counsellors for over 10 years, always happy with holiday and service

Sent by Sarah Banks

Just the best service- makes the whole process so easy

Sent by Lesley Starkie

Mel was so friendly and helpful would definitely recommend to family and friends.

Sent by Heather Hawkes

Always use Mel she is the best

Sent by Vanessa Chrispin

I would most definitely recommend Mel to anyone. Her patience and commitment to finding the perfect honeymoon for us was so greatly appreciated. I would always speak to Mel now before booking any holiday

Sent by Angela Crookall

Mel is extremely professional, helpful and knowledgeable nothing is too much trouble for her would highly recommend to friends

Sent by Jane Taylor

Mel is always really helpful, swift and patient re queries

Sent by Julie Caddick

Mel provides a fantastic personal, friendly service.

Sent by Joanne Linton

Friendly and efficient service, this is the second holiday that I have booked through Mel and I have been delighted with her.

Sent by Andrew Lawson

Mel is unfailingly cheerful and always a pleasure to talk to which she combines with top line efficiency, professionalism and outstanding product knowledge.

Sent by Samantha James

Mel is so helpful and lovely, can contact anytime. So handy to have someone doing that research for you. Have booked with Mel before for our honeymoon it was great to have that personal contact who you can contact at any time

Sent by Petronella Warman

Mel was extremely helpful coming back with various quotes and suggestions and being very patient with our changes of plan.

Sent by Rachel Usher

Prompt, friendly and very helpful service.

Sent by Carol Langford-Smith

We wanted to arrange an unusual trip (non-package) and lots(!) of options were provided which allowed us to select the best one for us, in line with our requirements and prices. Mel was also patient with extra requests and notified us when flight times changed so we could make knowledgeable choices. Lots of help offered with various requirements for the country but happy to deal with this ourselves. Looking forward to the trip in the near future.

Sent by Michelle Magill

Very helpful and accommodating. Would definitely recommend to friends and family.

Sent by Diane Rogers

Mel was really helpful (and enthusiastic!) about our holiday booking. She volunteered some good suggestions and promptly made any amendments as requested. 10/10!

Sent by Sophie Barkway

Mel was very helpful and put up with all my email questions and changes until we got our dream holiday to the perfect point ready to book!

Sent by Stuart Dickinson

Fantastic and very quick service. Very helpful, very polite and helped me out with all my question that I asked. Helped me booked the perfect weekend. Would definetly use again.

Sent by Janet Wilson

Mel is always a pleasure to book with. She can't do enough to help. Within 24 hours she had sort out our holiday to the Maldives and we of course booked with her again. Highly recommended x

Sent by Fiona Beckett

Mel is fab! She has organised various trips for us, from a camper van holiday around Vancouver, to Disney in Florida, and several European holiday destinations in between. She is always quick to respond to queries and to make suggestions according to budget and family requirements. She takes the hassle out of holiday booking and it's always great to have the Travel Councellors financial protection just in case. thanks Mel!

Sent by Emily Ferguson

We have used Mel as aTravel Counsellor for two completely different holidays. One was our amazing honeymoon to Lapland and one was a last minute trip to Portugal. Thanks to Mel's attention to detail and desire to please, both holidays were perfectly tailored to suit our particular needs. Mel even organised extra aspects such as airport transfers which I hadn't even thought of! If you want honest advice about your holiday destination and a stress-free booking experience, Mel is the perfect person to help you! Go for it, you won't regret it!

Sent by Victoria Poole

Mel is an amazing ambassador for Travel Counsellors and I always recommend her services. In other words, second to none, the very best!

Sent by Sarah Banks

We have used Mel on a number of occasions now, the service she offers is excellent, she found us the most competitive priced then she deals with absolutely everything else, she booked us the best seats on the plane, organised visas the lot. She makes the whole holiday feel like a first class experience. My mother and Father in law also use her now as well!

Sent by peter buckley

After years of organizing my own flights and holidays I have found someone who does a better job of it, takes all the stress out of it and most often saves me money whilst also sharing all her knowledge, thank you Mel

Sent by Joan Giles

Mel has been a great support in booking many holidays and trips for myself and friends. She has worked out some complicated travel arrangements and found best prices. I can thoroughly recommend her as a Travel Counsellor. She's only a telephone call away when I have needed advice and help.

Sent by Ben Starkie

Mel was recommended to myself by a friend, and I couldn't be more happier. She has been very helpful throughout the booking processes and has saved us a fair amount as well!! I couldn't ask for more and she is always at the end of a phone or email if we have any questions. I would recommend her to anyone, she has taken the stress out of our booking and set our minds at ease. 10/10 Thanks Mel :)

Sent by Jane Taylor

Mel was really helpful in working out the best routes and flights for a planned trip to Brittany. She arranged hotel bookings and car hire & the whole trip went really smoothly. This is the second trip Mel has organised for me and I really do recommend her. She is knowledgeable and willing to explore alternatives . She notified me as bookings were made and confirmed, she ensured things like itineraries and boarding pass arrangements etc were all clear and it was all far less stressful than if I had attempted to arrange things independently !

Sent by Emma Shenton

Absolutely amazing service! So pleased to have had Mel recommended to us, grateful for finding our perfect Familymoon!

Sent by Michelle Magill

Very happy with the fab service Mel has given us so far. Will defo recommend x

Sent by Gemma Cobb

Mel is fab at what she does, she will always go that extra mile to find just what you are after.

Sent by Peter Laflin

Great recommendations which matched our requirements perfectly.

Sent by Angela Jones

Mel was very patient with me and offered loads of alternatives until the trip was right for us. I felt at ease as soon as I spoke to her as she seemed genuinely interested in helping us to book the right trip rather than just book something. Mel was recommended to me and I have already started to tell friends and family about my fantastic experience of booking with her

Sent by Jennifer Dodsworth

Fabulous service from Mel - would highly recommend

Sent by Angela Jones

Mel was very patient with me and offered loads of alternatives until the trip was right for us. I felt at ease as soon as I spoke to her as she seemed genuinely interested in helping us to book the right trip rather than just book something. Mel was recommended to me and I have already started to tell friends and family about my fantastic experience of booking with her

Sent by Nicola Mellor

I was quite specific in what I wanted to book for my holiday and Mel was very helpful and gave me various choices covering flights, board basis and length of stay. When I changed my mind regarding the location Mel managed to price match the holiday I found and made booking very easy. I've already recommended her to my colleagues at work!

Sent by Angela Horner

I recommend Mel Halloway all the time! She is fabulous and gives great friendly service!

Sent by Jane Hulme

Mel dealt with my request both professionally and in a friendly manner she understood my requirements and acted on the to get us a fantastic holiday

Sent by Margaret Davies

Mel is never anything but super efficient great help and support!

Sent by Ashley Birkley

Always use Mel now, best experience when it comes to booking a holiday! Always goes the extra mile if I ask for advice, information about a resort or destination. I've recommended her to all my Friends, family and colleagues at work and I will continue to do so. Great service and great holidays!

Sent by John Banks

From my first contact through to booking my holiday I have been impressed with the speed of response and assistance given by the Travel Counsellors Mel

Sent by Daniel Gath

Great service and understanding as usual

Sent by Nikki Wright

Absolutely fantastic service! Have already recommended Mel to others. Nothing was too much trouble.

Sent by Christine Ellerby

Excellent. First class service! This is the only way to travel.

Sent by Pauline Brookfield

Mel is fantastic, I wouldn't book with anyone else. Nothing is too much trouble and she takes all the hassle out of looking for hols and always gives a number of options!

Sent by Nicola St Louis

Always a pleasure booking with Mel. I feel safe and secure in her hands and I know I'm always getting the best deal.

Sent by Margaret Woods

Mel Halloway always goes the extra mile. She offers a personal service and is available any time of day to answer my queries. I have recommended to family who now use the service

Sent by David Lambert

Mel always listens and understands all people are not the same

Sent by Christine Phillips

Great service from mel. Very patient and able to make some great suggestions to get the best deal. I would certainly recommend her to friends.

Sent by Chloe Brindle

I've just booked my third holiday with Travel Counsellors and have only experienced first class service. I've been on a 3 day weekend in Dublin and a 2 week 5 star all inclusive honeymoon in Mauritius and both were fabulous hotels with great flight times and I was able to look at lots of different hotels before booking. I wouldn't have any hesitation to recommend to a friend

Sent by Emma Chappell

With the brilliant help and professionalism from Mel, I've managed to save a lot of time and money. Mel's service feels so personal and I know she's worked hard to get me the best.

Sent by Dawn Wood

I have used Mel to book a couple of cruises and I find her professionalism and personal touch invaluable, just what I need from a travel counsellor good service and I trust her recommendations.

Sent by Samantha Pearson

Very helpful, fab service. Sent lots of ideas through for us to look at and amended quotes to work to our price. Would use again and recommend to others, thanks muchly

Sent by Pat Douglas

Mel provided us with a very efficient service, saving me a lot of time in finding the ideal cruise for us for 2016.

Sent by Janet Wilson

We have booked several holidays through your company and your representative Mel Halloway dealt with our holidays. She has been very professional with all aspects of the bookings. We had to change resorts due to construction work and she had to make lots of enquires for us to make sure we got the best result. From start of the booking to even returning home Mel was in constant contact and nothing was too much trouble for us. She even arranged a cake and bottle of wine for us at the resort for our anniversary. She is prompt to answer emails and nothing is too much trouble. We highly recommend her to our friends and family and wouldn't hesitate to book with her again.

Sent by Ashley Birkley

Mel booked my stag do to Las Vegas, I'd made a few enquiries with high street agents and they didn't seem interested in my money! Mel was a completely different experience, I didn't have to worry about anything! She broke down all the costs and treated me so well. The whole process was so straight forward it made life so much easier. So professional and helpful I couldn't see me getting an experience even close to that on the high street. Competitive price, great flights, seats and help with visas and insurance. It was a great holiday and I couldn't recommend Mel higher if I tried. Great, professional service and I will be returning to book my 2016 holiday! Thanks again Mel for everything

Sent by John Steel

I would have no hesitation in recommending Mel and her travel services - I have done so, many times. She listens to what we want out of a holiday and sorts out the finer details, keeping us informed along the way (even when she has nothing to update!). She has never let us down!

Sent by Heather Hawkes

I have been using Mel to help me with my holidays for many years. She has been fantastic always finding us wonderful deals. I would always recommend Mel to anyone, she has become a good friend over the years. Thank you Mel for everything!

Sent by Jenny Burrage

Mel, you are amazing! The Australian trip you organised for us was fabulous. You came up with some fantastic ideas. Nothing was too much trouble for you, even when I contacted you from Sydney for some help! Your attention to detail, organisation and enthusiasm are superb. I have been delighted to recommend your services to my friends. Thanks again Mel.

Sent by hazel cooper

hi this is our 3rd holiday for this year we have booked with mel she is so helpfull nothing is to much trouble if your thinking of booking holiday ring her tell her what you like then sit back and she will find it even better than you could imagine

Sent by Platt

We would like to express appreciation for the efficient, prompt and courteous service that we have always experienced whenever we have contacted Mel to arrange a holiday. Her attention to detail, willingness to deal with any special needs we may require and ability keep us informed at all stages is excellent. She is a delight to contact with her warmth and obvious "people "skills. We are very much looking forward to the March cruise that she has arranged for us with Royal Caribbean. It will be a very special holiday for us and we hope that if all goes beautifully as always, we shall contact travel Counsellor Mel in the future to help us again.

Sent by Maria Aspinall

Mel as giving me and my family the best service and advise everytime shes found us the best deals. Will use Mel everytime and recommend her 2 any of my friends. Thank you Mel. Il b in touch soon. X

Sent by Kamini Govindasamy

Mel has booked two holidays for us over the past five years and her customer service is second to none. She manages to always find us a great deal with the luxury that we want thrown in. We have recommended her on to lots of friends and family. Thanks Mel we had a wonderful holidy in Turkey this August - roll on next year. We plan to visit our daughter in New York next summer, so hopefully we will come to you to book.

Sent by ANGELA CROOKALL

I have just booked a 2nd holiday with Mel and can highly recommend her. She is very friendly, efficient and patient dealing with my many requests. I feel totally confident in her abilities to arange and put together a holiday and have had no hestation in recommending her to friends.

Sent by Paul Colquhoun

Great Service – despite various changes of locations and dates – Mel came through with a great deal within a very short time. Extremely helpful and will not hesitate to recommend her tremendous service again.

Sent by Janice Fernandes

After many requests asking for quotes for hotels and flights, Mel couldn't have been more helpful and patient and made it so easy. My parents and friends have used Mel in the past and found her to do a great job and come up with the best deal. Thanks Mel - you are a star!

Sent by Sarisha Naidoo

Thank you for the outstanding and efficient way in which you handled our holiday booking despite my numerous queries, change of plans and delays! This is the second time I have used your services and I would highly recommend you to others. Your service was very efficient, prompt and price competitive! Many thanks. Sarisha Naidoo.

Sent by Geoff Crawford

We cant praise Mel enough, just got home from Thailand & had a fantastic holiday. Everything Mel organised went perfectly. Had personal transfers & was treated like royalty. Will definitely call on her for our next relaxing treat.